top of page
Luxurious Cave Pool Retreat

Privacy Policy

At Maison Ré, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website.

​

1. Information We Collect

When you use our site, we may collect the following types of information:

a. Personal Information You Provide

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party gateways)

  • Account login details (if you create an account)

  • Items purchased or sold

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type

  • Pages visited, time spent, and navigation patterns

  • Cookies and similar tracking technologies

​

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Provide customer support

  • Process payments securely

  • Send order confirmations, shipping updates, and promotional emails (if you opt in)

  • Improve website functionality, user experience, and personalization

  • Prevent fraud and ensure platform safety

​

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to provide our services, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • IT service providers and website analytics tools (e.g., Google Analytics)

  • Legal and compliance professionals (only when required by law or to protect our rights)

All third-party partners are required to protect your data and only use it for the purposes agreed.

​

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience. These may remember your preferences, help with cart functionality, and track site performance. You can manage cookie preferences in your browser settings. Note that disabling cookies may affect some site features.

​

5. Email Marketing

If you subscribe to our mailing list, we may send you updates about new arrivals, promotions, and news from Maison Ré. You can unsubscribe at any time via the link in any marketing email or by contacting us directly.

​

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

​

7. Your Rights

Depending on your location, you may have certain rights under data privacy laws, including:

  • The right to access the personal data we hold about you

  • The right to correct or update inaccurate information

  • The right to request deletion of your data (subject to exceptions)

  • The right to opt out of marketing communications

  • The right to withdraw consent (if applicable)

To make a request, please contact us at info@maisonre.co.

 

8. Security

We take reasonable steps to protect your information using industry-standard encryption and secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

​

9. Children’s Privacy

Maison Ré does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we’ve collected such information, we will delete it promptly.

​

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of our site after updates constitutes your acceptance of those changes.

​

11. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact: info@maisonre.co

bottom of page